Avaya
Avaya Partnership:
As an Avaya Business Partner, Elektra Telecom brings the formidable expertise and resources of Avaya to your doorstep.Together, Elektra Telecom and Avaya form an unstoppable alliance, offering you unparalleled telecom solutions and support.
Explore the Avaya IP Office Solution
Discover the ideal communication solution tailored for small and medium-sized businesses. Unlock the potential of modern collaboration within your organization.
Avaya IP Office, our globally recognized and award-winning offering, provides a comprehensive unified communications platform that can be seamlessly implemented and managed on your premises. Elevate both customer and employee interactions by exploring the array of IP Office-ready features at your disposal.
Harness Customer Insights
Listen to and analyze customer interactions effectively. Set up call recording, tracking, and reporting capabilities through Avaya Call Reporting, seamlessly integrated with IP Office to record and document inbound calls. Enhance call handling efficiency with real-time call center agent seats and dashboards.
Empower Your Collaboration
Supercharge your collaboration efforts with Avaya IP Office and an Avaya Spaces subscription. Gain access to a unified application for voice, video, messaging, conferencing, and calendaring, accessible on any device, from anywhere.
Foster a Flexible Work Culture
Embrace a culture of remote work and mobility to attract and retain top talent. Equip remote and mobile employees with the same Avaya IP Office solution used by in-office staff, ensuring seamless connectivity and productivity.
Reliable Performance
Count on Avaya Support Services to maintain peak communication performance. Our services are designed to proactively prevent downtime, and in the rare event of an outage, our emergency recovery team can restore service in under two hours in 90% of incidents.
- Trust in swift issue resolution for any problems or outages.
- Connect with your dedicated Avaya support team through your preferred communication channel.
- Rest easy knowing Avaya’s proactive systems can identify and address potential issues before they impact your operations.